Categories and Criteria

Categories

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  • 2019 was an epic year for sustainability, environment protection and climate change  So how have device recyclers played their part? Show judges how you have provided a service in a consistent and thorough way. Can you demonstrate customers have been well-cared-for in terms of service delivery? Tell judges about successful projects or initiatives that have delivered greater recycling and/or improved sustainability in device recycling management. How long have you implemented a successful recycling strategy that demonstrates an increase in recycling uptake.
£ 195.00 +VAT (20%)
Qty
  • This category is for mobile device vendors who want to demonstrate the breadth and depth of their product launch programme in 2019 and how have they achieved their goals. Entry should inform judges what differentiates their organisation from other global handsets vendors (e.g. price, design, feature sets, distribution model)?, the level of channel support (e.g. distribution, training, advertising, sales materials, service and repair)?, product sales met their targets and projections the success of measures been taken to build, enhance, and protect the brand.
£ 195.00 +VAT (20%)
Qty
  • How did this device fulfil demand and expectations for its market segment?
  • What opportunities did this device offer to carriers and dealers?
  • What features gave the device unique selling points over its competitors?
  • What evidence do you have that the handset fulfilled its sales and revenue targets?
£ 195.00 +VAT (20%)
Qty
  • How did this device fulfil demand and expectations for the rugged market segment?
  • What opportunities did this device offer to carriers and dealers?
  • What rugged features gave the device unique selling points over its competitors?
  • What evidence do you have that the handset fulfilled its sales and revenue targets?
£ 195.00 +VAT (20%)
Qty
This category is for all accessory manufacturers.  Judges will look at metrics such as product portfolio, marketing effectiveness. new sectors entered, customer testimonials, brand development, responses to competition,  logistics, and internal initiatives such as staff training and manufacturing enhancements.
£ 195.00 +VAT (20%)
Qty
  • This category is for B2B dealers who employ under 100 employees. Judges will look at metrics such as product portfolio, new clients signed in 2019, customer testimonials, customer service improvements, logistics, and internal initiatives such as staff training, local knowledge and expertise, community initiatives, value-added services, customer retention and churn reduction.

£ 195.00 +VAT (20%)
Qty
  • This category is for B2B dealers who employ over 100 employees. Judges will look at metrics such as product portfolio, new clients signed in 2019, customer testimonials, customer service improvements, logistics, and internal initiatives such as staff training, local knowledge and expertise, community initiatives, value-added services, customer retention and churn reduction.
£ 195.00 +VAT (20%)
Qty
  • This category will examine the innovative products of 2019, Judges will want to see if the product introduced new or leading-edge technologies, created different ways of working, or introduced novel approaches that benefited users,unique selling points and evidence of meeting sales and revenue targets?
£ 195.00 +VAT (20%)
Qty
  • The Best IoT Application award is for networks, manufacturers, and solution providers who can show how the product/solution introduced new or leading-edge technologies, created different ways of working, or introduced novel approaches that benefited users. Judges will want to know how the  product/solution fulfilled demand and expectations for its market segment, evidence of customers using the product/solution successfully to improve their operations and that they would recommend the product to others, opportunities did this product/solution offer to carriers and dealers, unique selling points, evidence do you have that the product fulfilled its sales and revenue targets.
£ 195.00 +VAT (20%)
Qty
  • This category is for all airtime providers Judges will look at metrics such as churn control. customer service, new IT initiatives, customer portals, network partnerships signed in 2019, customer testimonials, customer service reviews,,logistics, and internal initiatives such as staff training.
£ 195.00 +VAT (20%)
Qty
  • This category is for insurance providers dealing with the gadget and device sector. Judges will look at metrics such as how the  service fulfill demand and expectations for its market segment customer reviews,  revenue opportunities to carriers and dealers, unique selling points evidence the product and service fulfilled its sales and revenue targets.
£ 195.00 +VAT (20%)
Qty
  • This category is for all organisations seeking recognition for their customer service achivements . Judges will look at metrics such customer testimonials, customer service improvements, logistics, and internal initiatives such as staff training, customer loyalty retention and churn reduction, initiatives have been put in place to increase customer engagement and retention?
£ 195.00 +VAT (20%)
Qty
  • How has your business created value for your customers?
  • Describe up to 5 business examples supported by customer testimonials.
  • What new vendor distribution agreements has the business gained in the last 12 months?
  • Demonstrate how your services have driven demand and created market opportunity for your customers?
  • Demonstrate how you have achieved your portfolio and sales targets for the last 12 months?
£ 195.00 +VAT (20%)
Qty
  • How has your business created value for your customers?
  • Describe up to 5 business examples supported by customer testimonials.
  • What new vendor distribution agreements has the business gained in the last 12 months?
  • Demonstrate how your services have driven demand and created market opportunity for your customers?
  • Demonstrate how you have achieved your portfolio and sales targets for the last 12 months?
£ 195.00 +VAT (20%)
Qty

This category is for all accessory distributors who employ under100 employees. Judges will look at metrics such as product portfolio, new partnerships signed in 2019, customer testimonials, customer service improvements, logistics, and internal initiatives such as staff training.

£ 195.00 +VAT (20%)
Qty
This category is for all accessory distributors who employ over 100 employees. Judges will look at metrics such as product portfolio, new partnerships signed in 2019, customer testimonials, customer service improvements, logistics, and internal initiatives such as staff training.
£ 195.00 +VAT (20%)
Qty
  • MVNO's are invited to enter this category. Things to tell the judges - does your MVNO service differentiate itself? What opportunities are offered to dealer and retailers? What customer engagement, tariff and roaming features and unique selling points?  Have you met subscriber and revenue targets?
£ 195.00 +VAT (20%)
Qty
  • This category will examine the innovative services of 2019, Judges will measure take-up of the service, what new functions and offerings out introduced, unique selling proposition, ,marketing and advertising effectiveness, customer reviews. revenue opportunities offered to carriers and dealers, evidence the  service fulfilled its sales and revenue targets?
£ 195.00 +VAT (20%)
Qty
  • Online Retailers who want to result from this category need to show judges how they merged  channels and touchpoints into a seamless customer experience. How have yo reacted to the proliferation of the online shopping experience extending to mobiles and tablets as well as desktop and laptop computers? Explain initiatives and developments have been introduced in 2019 and how successful were they. 
£ 195.00 +VAT (20%)
Qty
  • What has been the organisation’s initiatives regarding returns reduction?
  • What logistical and background support have been installed to facilitate fault diagnosis and speed or repairs?
  • How has the organisation maintained quality control?
  • How has the organisation consolidated and increased it’s vendor accreditations?
£ 195.00 +VAT (20%)
Qty
  • Demonstrate how the billing platform has helped resellers and end-users (eg, cost savings, positive effect on churn, customer service improvements etc).
  • What makes your Billing Platform stand out from rival offerings (eg more advanced technology, ease-of-use, user interface, customer features, functionality).
  • What makes your Billing Platform stand out from rival offerings (eg more advanced technology, ease-of-use, user interface, customer features)
  • Demonstrate how well the platform integrates with main carriers and the features associated with this facility (eg remote configuration of SIM cards, administration of PAC codes , remote access to handsets.
£ 195.00 +VAT (20%)
Qty
  • Describe what the software does, who it is aimed at (eg network, service provider, reseller) What is the value proposition?
  • How was it designed, coded and tested? What training and support do you offer? What were the biggest challenges and obstacles to deploying it and how were they overcome?
  • What is the major aspect of the software and using and deploying it?. What are the unique features? What makes the solution stand out? How does it solve business challenges?
  • What cost benefits does it claim to offer? How does it claim to achieve these cost savings?
  • Demonstrate how it enables the user to add value and cut prices for end-users such as customers, networks, resellers or the wider channel?
  • Demonstrate through customer endorsements and user reviews the real-world effect the solution is having.
£ 195.00 +VAT (20%)
Qty